Our guide to negotiation
Navigating the property market can feel like an emotional rollercoaster, especially when it comes to negotiating the sale or purchase of your home. Read on for our guide on how to successfully negotiate your sale or purchase.

At By Design, we believe that a well-informed approach to negotiation can make all the difference-helping you achieve the best possible outcome, whether you’re buying your dream home or selling a cherished property.
Understanding the negotiation process
Negotiation is a natural part of any property transaction. Offers are rarely accepted at the first attempt, and both buyers and sellers should be prepared for a bit of back-and-forth. In England and Wales, offers are not legally binding until contracts are exchanged, giving both parties space to negotiate terms that work for everyone.
For sellers: Setting the stage for success
- Know your value: Before negotiations begin, arm yourself with knowledge. Research recent sales of similar properties in your area to establish a realistic benchmark for your home’s value.
- Get sale-ready: Gather all relevant documents-such as safety certificates and service records-before listing your property. This demonstrates to buyers that you’re organised and committed, which can strengthen your position at the negotiating table.
- Leverage your agent: Your estate agent is your ally. They bring experience and market insight, and their primary goal is to secure the most favourable deal for you-not just the highest price, but the best fit for your circumstances. Listen to their advice on whether to accept, counter, or reject offers.
For buyers: Making your offer count
- Build relationships: Establishing a rapport with your estate agent can pay dividends. By communicating your requirements clearly and showing you’re a serious buyer, you’ll be better placed to receive honest advice and prompt updates.
- Act quickly, but thoughtfully: If you find a property you love, don’t delay in making an offer. However, avoid going in too low, as this can alienate sellers or leave room for other buyers to swoop in.
- Be prepared: Have your finances in order - whether it’s a mortgage in principle or proof of funds for a cash purchase. Sellers are more likely to engage with buyers who can move swiftly and smoothly.
The art of the counteroffer
Negotiation is rarely one-sided. If your first offer isn’t accepted, don’t be discouraged. Counteroffers are common and can help both parties find middle ground. Work with your estate agent to craft responses that reflect your priorities while remaining open to compromise.
Finding common ground
Remember, negotiation is about more than just price. Flexibility on completion dates, willingness to include fixtures and fittings, or accommodating a buyer’s timeline can all be valuable bargaining chips. Sometimes, a buyer who can proceed quickly is more attractive than one offering a slightly higher price.
Final thoughts
Negotiation doesn’t have to be daunting. With preparation, clear communication, and the guidance of an experienced estate agent, you can approach the process with confidence. At By Design, we’re here to support you every step of the way-ensuring your property journey is as smooth and successful as possible.
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